How do you buy expensive products? Most of us will talk to a neighbor or a friend, but the best part of the internet is the ability to check social communities for tons of information about a store, product or service.
The following resources can help you find your final purchase destination. BTW, there is not a store with a perfect rating, Yale included. Look for patterns or trends, because stores and customer service are always evolving for better or worse.
My Favorites:
Angies List
Yelp
CitySearch
Consumercheck.org
Better Business Bureau(a tough measure because they lump everyone together regardless of volume)
For more national type of feedback, try Epinions or Bizrate
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