The Weekend Rant

I was in Las Vegas for a service convention. Appliance service is in peril, because the average service technician was 57 years old and retiring. That meeting was six years ago. Most of the major brands have either deemphasized service and a few companies like Whirlpool and LG have no service departments at all.

I am not being self serving, because we have the largest independent service department in New England. It should be part of your purchase decision. Because fixing problems in this industry is a 40% shot...at best


Next week: Bath lighting, New Wall ovens, traditional lighting and detergents in no specific order.

An early Happy Thanksgiving to the travellers.....

And a nice weekend to all,


Steve