Honest opinions about how to buy Appliances and Lighting.

Thursday, February 18, 2010

The Cost of Service

There is such a lack of transparency in any kind of service, especially appliances.

A Couple of Questions to ask:

What is the trip fee?

In other words, how much does it cost to send a tech to your home. We charge $89, which is what it costs after hourly, insurance, gas, etc. We deduct half if you choose not to repair. If someone is charging a cheap rate like $50 bucks, beware. The charges will pile up later.

How much for a completed call?

Now the fun begins. As a reference, we charge $198(including the trip fee)for a completed call even if it means a couple visits. Most companies will work on a hourly and charge more for multiple visits...Get the quote BEFORE repair

Do you perform background checks?

This person, after all, will be in your house. Right?

Once again, check Angies and Yelp for service providers

No comments:

Post a Comment