I have posted about this company much to the consternation of their initial customers. Turbochef is basically a new technology of speed cooking. I was at a trade show 3 years ago when it was first launched. At that time, I was convinced that people would love this product.
Unfortunately, so did Turbochef. There seems to be a mentality amongst companies of sending products into the market and worrying about the problems later. It stems from the software industry where being first is critical. After all, software can be fixed via the internet. Stoves can not.
Almost 3 years later(actually August of last year), Turbochef has finally learned its lesson.