Honest opinions about how to buy Appliances and Lighting.

Monday, September 10, 2007

Consumer Protection Rant...Part 6

So rants won 16-11 according to pole results. Hard to believe. But, anyway, as you look at reviews online about appliance companies, you will notice the 2 hardest parts of this industry are delivery and service. Unfortunately, shoppers do not immediately understand this until it is way too late. Any measure of ambiguity(good word)will cost you money and at times lots of it.

Until Now. I will teach you how to be my worst nightmare 15 years ago.


Delivery: Is it free? Well your average kitchen delivery requires 2 to 3 deliveries, are they all free? Where is the delivery? Is it curbside(yes, believe it, this is the majority of deliveries) or in home? How about removals? How much to remove each? Worst case, this is $350 worth of charges

Service: Does this store have service? How many people work in this department? Do they service all brands. This is highly important, because most brands have discontinued their service departments as a cost savings. If you have purchased a machine from 75% of all appliance dealers, your products will probably not be fixed in a timely manner(if at all).


Remember ask first and place everything in writing. The hour or so of prevention will save you time and money later

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